Contact us

Welcome

Welcome to our shop policies!

Shipping details

Shipping is usually First Class from the United States Postal Service. It is a standard $2.00 shipping rate. I do not make money on shipping!The shipping pays for the price to send, the bubble bag used and the labels. Additional items ship for free if paid on the same invoice and sent together. If you need an item quickly, and are willing to pay the difference for priority, it can be done.
If you are an international customer please contact me prior to buying regarding the shipping as the rates would be different.

Refunds, returns & exchanges

Refunds are given as money back for the item. Shipping is not refunded unless an error occurred on my part. Item must be returned in original condition within 7 days. Buyer pays return shipping.

Additional information

If you ever have a problem with any items you have purchased never hesisate to contact us!!

SPARKLING HOPE

SPARKLING HOPE is a family based business started when our daughter was 13yrs old and on home dialysis secondary to renal failure. She began making jewelry to pass the many hours away. It grew into a passion for all of us, Mom, Dad, Sister and Brother, making and selling the creations for Hannah's condition. When she was 15yrs old she received a kidney transplant. We continue to make and sell items to help raise money for her continued and ongoing medical care.
Special requests are welcome. Here are 2 webistes that have allowed us to use their color charts:
https://components.b2b.swarovski.com/extern/color_chart/beads.html http://www.rainbowsoflight.com/Colorchart.html